We offer only the best and most effective products available in the beauty technology industry. For your convenience and peace of mind, we are pleased to offer a lifetime warranty on the Lumior device. If you discover that your device has manufacturing or workmanship defects, we will replace it. All products must be registered in order for the warranty to apply. The registration form can be found below.

What is not covered by the warranty?

The limited lifetime warranty does not cover wear and tear instances, such as the Lumior lettering and logo rubbing off due to normal wear. The warranty does not cover mistreatment or misuse of the product. We reserve the right to refuse warranty replacement if such is the case.

How do I apply for the lifetime warranty replacement?

Complete the form below to register for your warranty.

Is the free limited lifetime warranty replacement really free? Do I have to pay anything?

Your replacement product is absolutely free. Your only out of pocket expense is the cost of shipping and handling:

$59.99 (shipping and handling fee when shipped within the U.S.)

$79.99 (shipping and handling fee when shipped to Canada)

Please call +1 (877) 554-1777 or email cservice@orogoldcosmetics.com for international shipping and handling rates (shipments outside the U.S. and Canada)

Potential duties and taxes resulting from an international shipment are the customer’s responsibility.

Please register your purchase within 7 days in order to activate your warranty. You may review the full terms of your warranty inside the user manual.